Information you provide
Contact details, billing and shipping information, account details, order information, messages, reviews and other information you choose to submit.
This Privacy Policy explains how APOSTLE collects, uses and shares personal information when you visit, use our services, make a purchase or otherwise communicate with us.
APOSTLE uses Shopify to operate its store and Printify and related production partners to fulfill made-to-order products. Personal information is shared only as reasonably necessary to provide services, process orders, protect the store and meet legal obligations.
Overview
For purposes of this policy, “APOSTLE,” “we,” “us” and “our” refer to the business operating this store. “You” refers to any customer, visitor or other person whose personal information we process.
This policy applies to personal information processed through our online store, customer support, marketing communications and related services. It does not apply to websites or services operated independently by third parties.
Information we collect
The personal information we collect depends on how you interact with us. It may include identifiers and contact details, order and transaction information, account credentials, customer-support communications, marketing preferences and device or usage information.
If you do not provide certain information, we may be unable to complete an order, deliver products, create an account or provide requested support.
Contact details, billing and shipping information, account details, order information, messages, reviews and other information you choose to submit.
Device, browser, network, IP address, cookie identifiers, pages viewed, referring URLs and interaction data generated when you use the store.
Information received from Shopify, payment processors, fulfillment providers, carriers, analytics services, advertising partners and connected applications.
How we use information
We may use personal information to provide products and services; process payments, orders, returns and refunds; create and manage accounts; communicate about transactions; provide customer support; personalize the store; conduct analytics; improve products and services; send marketing where permitted; detect fraud and security threats; enforce our terms; and comply with legal obligations.
Where required by law, we rely on an appropriate legal basis such as performance of a contract, legitimate interests, consent or compliance with legal obligations.
Service providers and partners
We may disclose personal information to vendors and service providers that perform services on our behalf, including Shopify, Printify and production partners, payment processors, fulfillment and shipping providers, analytics providers, customer-support tools, marketing providers, professional advisers and security or fraud-prevention services.
We may also disclose information when you direct us to do so, in connection with a business transaction, or when reasonably necessary to comply with law, protect rights and safety, investigate fraud or enforce our agreements.
We do not disclose sensitive personal information for the purpose of inferring characteristics about you.
Shopify powers our storefront, checkout and commerce services.
Printify and its production partners may receive order and delivery information needed to make and ship products.
Payment processors and fraud-prevention providers process transactions and help protect customers and the store.
Carriers and logistics providers receive information necessary to deliver, track and support shipments.
Retention and security
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements and comply with legal obligations. Retention periods vary depending on the type of information, the purpose of processing and legal requirements.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International data transfers
Because we use global commerce, cloud, fulfillment and shipping providers, personal information may be processed in countries other than where you live. Data-protection laws in those countries may differ from those in your jurisdiction.
Where applicable law requires safeguards for international transfers, we and our service providers use recognized transfer mechanisms or other lawful protections.
Your privacy rights
Depending on where you live, you may have rights regarding your personal information, including access, correction, deletion, portability, restriction, objection and withdrawal of consent. You may also have the right to opt out of certain targeted advertising, sale or sharing of personal information and to appeal a denied request.
These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law and where proper authorization is provided. We will not unlawfully discriminate against you for exercising a privacy right.
Access or receive a copy of certain personal information.
Correct inaccurate or incomplete personal information.
Request deletion, subject to lawful exceptions.
Object to or restrict certain processing.
Withdraw consent where processing relies on consent.
Opt out of certain targeted advertising, sale or sharing where applicable.
Children's privacy
Our services are not intended for children, and we do not knowingly collect personal information from children below the age at which parental consent is required under applicable law. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
Policy updates
We may update this policy to reflect changes in our services, technology, business practices or legal obligations. The revised policy will be posted on this page with an updated effective date. Where required, we will provide additional notice or obtain consent.
Questions and requests
To ask a privacy question or submit a request, contact us using the details below. Please describe your request and include enough information for us to identify the relevant account or transaction.
You may also have the right to lodge a complaint with the data-protection authority or regulator in your place of residence.
This policy is intended to describe APOSTLE’s general privacy practices and does not waive or limit rights provided by applicable law. Privacy obligations vary by jurisdiction and by the technologies, applications and markets connected to the store. Review this policy and Shopify Customer Privacy settings whenever you add an app, pixel, advertising service, market or new use of personal information.
Questions about your data?
We believe trust is built through honest communication. Contact us when you need more information about how your personal information is handled.
Contact privacy support